Shipping & Returns Policy
Shipping Policy
We are committed to delivering your orders promptly and ensuring a smooth shipping experience.
- Processing Time:
- Orders are processed within 1-3 business days.
- During peak seasons, processing times may extend slightly, but we will notify you in advance.
- Shipping Times:
- Standard Shipping: 12-18 business days.
- Express Shipping: 8-12 business days.
- Exact delivery times may vary depending on the destination and selected shipping method.
- Shipping Fees:
- Calculated based on order weight, destination, and chosen shipping method.
- Free shipping offers are available for eligible orders as specified on our website.
- Tracking Information:
- Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
Returns & Refund Policy
- Eligibility for Returns:
- Items must be returned in their original condition, unused, and in their original packaging.
- Returns must be initiated within 30 days of receiving the product.
- Refund Process:
- Refunds will be issued to the original payment method within 7-10 business days after the returned item is inspected.
- Shipping fees for returns are the responsibility of the customer unless the return is due to an error on our part.
- Exchanges:
- We will gladly exchange items that are defective or damaged upon arrival.
